Disclaimers

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Magnussen's Toyota Palo Alto is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

55 Testimonials
5 out of 5 stars
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Before purchasing my 2017 Toyota Tacoma at this dealership, I shopped around the entire Bay Area for the specific color and options I wanted on the truck. Luckily, Mr. Said Abbas responded to my inquiry on the truck he had at his dealership. We started conversing via email and phone. I finally agreed to an appointment to see and test drive the truck. During the test drive, Said was very straightforward and knowledgeable about the truck. He was very pleasant and did not have the "seller vs bu... More
RS D727
2017-01-12
I worked with Said Abbas to purchase my new car and he was great from start to finish. I had purchased my previous car from the same dealership 9 years ago and he made it very clear that they would do what was needed to retain my business. He was honest and friendly throughout the entire process.
Lori
2019-04-24
Outstanding service provided by the dealership, and by Randall Ricalde in particular. The work was done on time, and Randall communications kept me informed throughout.
Surdy
2019-04-22
Great people! Fast service! Great communication! They make it easy and answer every question you have. They do their best to make it a great experience
Mark H
2019-04-18
Alex Ramirez was the service manager with whom I entrusted my 2001 Camry for service. He was very attentive and responsive to my questions, explained clearly what my car needed and what was to be done, and the work was completed on time the same day as promised. I am very satisfied with the customer service I received.
Liz
2019-04-14
Since Jared Weber served for my car maintenance, I never changed anyone again. I know a little of the car and he will tell me when and what to do.
Jared Weber
2019-04-08
Said Abbas was very helpful and helped us thoroughly in getting a good deal with Toyota Camry. I would definitely recommend Said to anyone buying a new or pre owned Toyota.
Aruja G
2019-04-06
Kai Zhu was friendly, knowledgable, and very helpful. Buying a car is a chore but he and the rest of the team made the day-long process a good experience. I had driven 2 other cars at 2 other dealers and I didn't even drive the car at a third because the salesperson was so high pressure. Each time I came ready to trade in my old car and purchase a new (to me) one. Toyota of Palo Alto was the fourth place I visited and I ended up buying a Toyota Certified pre-owned 2016 Prius V Four from them. Th... More
Wyatt
2019-04-03
Chris Abernathy was our tech and really explained in detail and quite friendly and expedited our car service for us to be out as quickly as possible
Ada Lopez Rincon
2019-03-10
I was very pleased with the professionalism of Randall Ricalde and the timely manner and the excellent service that I have received from service. They performed the programming recall and right away I noticed the smooth performance of my car. So thank you and I will definitely see you in the future.
Miguel D.
2019-02-01
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